E-commerce Payments
B2B & Level 2/3
Restaurants & Hospitality
Chargeback & fraud protection
Stop fraud. Win disputes.
Fraud and disputes drain time and money. Our monitoring tools watch transactions in real time, block suspicious activity and simplify chargeback management, keeping your business secure, your ratio low and your account open.
Real-time screening
Protect your account
Evidence handled
A team on your side
Alerts before chargebacks
Protect every transaction
Prevention, alerts and representment in one place
Block bad transactions before they happen, get notified of disputes before they become chargebacks, and let our team compile the evidence when you need to fight one.
- Velocity, AVS/CVV and device fraud screening
- Chargeback alerts with time to refund or respond
- Representment support and evidence templates
- Ratio monitoring to keep high-risk accounts healthy
Included tools
Layers of protection
Why choose EconoPay
More than just a payment processor
Lower processing rates
Keep more of every sale with transparent, competitive pricing and no hidden fees.
Advanced security
PCI-certified tools with encryption and real-time fraud monitoring.
Fast & reliable funding
Next-day deposits plus flexible merchant funding options.
Dedicated support
A team that knows your account by name, not a call centre.
Perfect for a wide range of industries
- E-commerce & DTC
- Online vape stores
- Subscriptions
- Automotive & high ticket
- Travel & services
- High-risk categories
Industries we serve
Protection for your industry
E-commerce, vape, subscription and high-ticket businesses rely on EconoPay to keep chargebacks under control.
View all industries →
E-commerce & Online Brands
Automotive
High-Risk & SpecialisedHow it works
Get started in 4 simple steps
1Get started
Tell us about your business and payment needs.
2Talk to an operator
A specialist who runs businesses like yours recommends the right setup and pricing.
3Quick setup
Approved in 24–48 h; equipment arrives pre-programmed.
4Grow your business
Next-day deposits, real-time reporting, lower fees.
Frequently asked questions
Talk to an expertChargeback & Fraud Protection FAQs
How do chargeback alerts work?
When a cardholder disputes a charge, you receive an alert before it becomes a chargeback so you can refund or respond, protecting your chargeback ratio.
Do you help me fight chargebacks?
Yes. Our team compiles the evidence and submits representments on your behalf, and advises on policies that reduce disputes.
Are your terminals PCI compliant?
Yes. All equipment is PCI PTS certified with point-to-point encryption, and we help you complete your annual PCI SAQ.
Do you work with high-risk businesses?
Yes. Smoke shops, vape retail and distribution, convenience stores, CBD, subscription and other high-risk categories are our specialty. Accounts are boarded correctly from day one to avoid freezes and shutdowns.
Will I have a rolling reserve?
Not by default. Reserves depend on the bank, your history and your ticket size. We negotiate the lowest reserve possible and tell you up front before you sign anything.
What kind of support do you provide?
24/7 live support from a dedicated team that knows your account by name, not a call centre.
Ready to get started with Chargeback & Fraud Protection?
Get a customised solution with transparent pricing and expert support.